INTRODUCTION:
The Halls Department exists to support the academic objectives of the University of Nairobi by providing a comprehensive, competent and responsible accommodation system, which enables students to pursue their academic objectives in the most enjoyable manner possible. The Halls Department is responsible for the proper management of residential services to students.
For proper management and quick customer service Halls Department has decentralized its operations into 11 Units spread over the 8 campuses of the University of Nairobi. The Units are Mamlaka, Women’s Hall, Upper State House, Lower State House, Kenyatta Medical School Hostel, Kikuyu, Upper Kabete, Lower Kabete, Parklands, Kenya Science and Chiromo.
Currently every Unit is headed by Halls Officer who is responsible for day to day running of the Unit. The Halls Department is one of the major department under the current Student Welfare Services which provides accommodation services to students of the University of Nairobi. It is supported by other auxiliary departments of finance, personnel, security and procurement to enhance service delivery.
Overall purpose of Halls Department is to contribute in nurturing students into responsible citizens and leaders in line with University mission of producing holistic graduates.
ACCOMMODATION SERVICES
Accommodation services is one the major services provided by the Halls Department under Student Welfare Services. The Halls department in providing accommodation services have to comply with the CUE standards. It is not possible to accommodate all students who get admitted to the University and admission to UON is not determined by bed capacity.
Room allocation process is automated through an online system called Hostel Management Information System (HAMIS). The system includes online room application and allocation which make the process transparent, accountable, traceable, equitable and fair. Students must apply for accommodation online and within the stipulated time lines. In the halls department there is the Halls Manager who is responsible for proper management of accommodation services in all the campuses. The Halls Manger is assisted by Halls Officers who are responsible for Units in all the eight campuses of the University of Nairobi. In every Unit the Halls Officer is assisted by Assistant Halls Officer. Other cadres of staff in Halls Department are Halls Assistants, Custodians (both night and day).
Students are expected to adhere to Tenancy agreements to ensure safety and security. Students are prohibited in illegally subletting or accommodating unauthorized persons even if they are students of the University of Nairobi who are not accommodated. The offence attracts severe penalty and disciplinary actions against perpetrators.
Halls staff in each unit attends to students needs at the halls level by enforcing rules and regulations in the halls of residence. Recreational facilities include indoor games, DSTV, internet, where possible. Prayer rooms are also availed to students where possible upon requests
A key feedback avenue is currently via email to manager-halls@uonbi.ac.ke
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